Service Updates | North York General Hospital

In order to ensure critical care and hospital (inpatient) beds and resources are available for the most severely ill patients, Ontario hospitals have been instructed to postpone elective surgeries and non-urgent outpatient services and to transfer patients from hospitals that are over-capacity to others that have available resources to provide safe and appropriate care to patients.

Starting the week of April 12, GTA hospitals, including North York General (NYGH), are beginning to transfer paediatric patients requiring an inpatient stay to SickKids. This is a temporary measure until the province is able to bring COVID-19 cases and hospitalizations down significantly.

Changes to our outpatient clinics:

Adult Outpatient Mental Health services: virtual and telephone appointments to existing clients and to new referrals
Baruch Weisz Centre: Temporarily decreasing patient volumes
Child and Adolescent Mental Health Outpatient services: virtual and telephone appointments to existing clients and to new referrals
Diabetes Education Centre and Complex Centre for Diabetes Care: Virtual care appointments only
Specialized Geriatric Services: virtual and some in-person appointments requiring urgent assessment and follow-up
Hip and Knee rehabilitation: Closed for follow-up appointments

Clinics open with some in-person visits:

Gulshan & Pyarali G. Nanji Orthopaedic & Plastics Centre Breast Diagnostic Centre (virtual where possible)
Specialty Care Clinic
Baruch-Weisz Outpatient Clinic (Day Medical patients (IVIG, Transfusions, Infusions), Complex medical referrals and Stroke Prevention)
Paediatric Ambulatory & Subspecialty Clinic
Medical Disorders of Pregnancy
Infant Hearing Program
Prenatal Genetics Services
Graham and Audrey Rosenberg Family Cardiac Care Clinic
Family Medicine Clinic: Some in-person visits have been temporarily moved to appointments over the phone
The North York General Wellness and Assessment Centre
Outpatient Minor Procedures Clinic (open for urgent procedures only)

When entering the organization, everyone is screened for COVID-19 symptoms. For faster and easier screening, patients can pre-screen up to 12 hours before their appointments.

After completing the tool, patients can take a picture or print their form and show to our screeners at the entrance. Click here to access the pre-screening tool.

The Outpatient Pharmacy is open. Pharmacy hours are Monday to Friday 8:30 a.m. to 5:30 p.m., Saturday and Sunday from 9 a.m. to 4 p.m.

Can I still get my prescriptions filled at the Outpatient Pharmacy?
Yes, you may still order your refills and fill your prescriptions at the Outpatient Pharmacy. However, before coming into the hospital, please call our pharmacy at 416-756-6752 to discuss the details regarding your request with our staff. Please note that access to the hospital is now limited and that you will be screened before entering. If you have fever, chills, shakes, a new/worsening cough, shortness of breath and/or have traveled in the past 14 days please call our staff before visiting.

Click here to pre-register online 48-72 hours before your surgery.