Phone and Online Prescription Refills

Customers can refill their prescriptions over the phone or online, anytime — day or night — at the General site Pharmacy (4001 Leslie St.). Here's how:

Phone:

  1. Have the prescription number on hand
  2. Call 416-756-6752
  3. Follow the prompts to refill your prescription.

Online:

  1. Have the prescription number on hannd.
  2. Visit www.nygh.on.ca/RefillMyMeds
  3. Fill in your information in the required fields and hit submit
  4. A confirmation email will be sent to you

Prescriptions are estimated to be ready within two hours after the request during regular business hours and two hours after opening for after-hour requests (see hours of operation).

If there is no refill for the medication, the pharmacy will send a request to the doctor to refill the prescription. This system ensures fast, accurate and convenient refill processing to better serve our customers.