Pharmacists and pharmacy technicians in both our Outpatient Pharmacy and Inpatient Pharmacy work with patients, caregivers and other health care providers to ensure safe medication use and practices.
Our Outpatient Pharmacy is located at the General Site and is owned and operated by North York General Hospital. We offer services to meet your prescription needs as well as offer a selection of home healthcare and other health and wellness products.
Our Inpatient Pharmacy provides services to patients during their stay at NYGH. If you wish to speak to an inpatient pharmacist while you are an inpatient at NYGH, please ask a member of your health care team.
Outpatient Pharmacy
Our Outpatient Pharmacy at the General site is owned and operated by North York General Hospital. Drop by for fast and friendly service for your prescription needs or browse through our selection of health and wellness products.
Visit the Pharmacy
4001 Leslie St.
Ground floor (near the cafeteria)
Toronto ON M2K 1E1
Monday to Friday:
8:30 a.m. to 5:30 p.m.
Sat. and Sunday:
9 a.m. to 4 p.m.
Tel: 416-756.6752
Fax: 416-756-6997
Services Offered
We now offer free delivery service for prescriptions within the Greater Toronto Area. Some exceptions may apply. Speak with our pharmacy staff for details.
Customers can refill their prescriptions over the phone or online, anytime — day or night — at the General site Pharmacy (4001 Leslie St.). Here’s how:
Phone:
Have the prescription number on hand
Call 416-756-6752
Follow the prompts to refill your prescription.
Manage and refill your prescriptions online or on your mobile phone:
Call the Outpatient Pharmacy (416-756-6752) to obtain your personalized code.
Download the PharmaConnect app or access it online at www.pharmaconnect.ca and set up your personal account
Link your account to the Outpatient Pharmacy with your code.
If there are no refills remaining for your medication, speak to our pharmacy staff and we will be able to assist with contacting the prescriber and requesting a refill. This system ensures fast, accurate and convenient refill processing to better serve our customers.
The North York General Hospital Pharmacy at our General site offers individualized one-on-one medication assessment and education sessions for patients taking three or more prescription medications for chronic conditions.
These sessions may be up to 30 minutes so patients (or their health care provider) should call the pharmacy to make an appointment. There is no charge to the patient for these sessions.
Before attending your appointment, make a list of questions concerning the medications you would like to ask the pharmacist. Also bring along all your medications including prescription medications, non-prescription medications, herbals, vitamins and creams and anything else.
Providing vaccination services (influenza, COVID-19 and travel vaccines)
Preparation of patient compliance packaging to remind patients to take the right medication(s) at the right time
Extensive inventory of many specialized drugs and chemotherapy medications
Great selection of over-the-counter medications and medical supplies
Complimentary and no obligation pricing of prescriptions
Convenient ways to pay – We accept all major Pay Direct drug plans, Interac and all major credit cards (VISA, AMEX, MC)
Predetermination of drug plan coverage
Coordination of alternative/supplemental payment assistance programs
Inpatient Pharmacy
The General and RCC Finch site Pharmacy serves the needs of patients admitted to NYGH and in ambulatory clinics. Pharmacists provide clinical services and Pharmacy Technicians are responsible for the preparation and compounding of medications. Our medication system is integrated with technology such as barcode scanning, automated dispensing cabinets, electronic medication administration records, and an electronic health record to ensure safe preparation, dispensing and administration of medications.
Services Offered
Pharmacists and Pharmacy Technicians gather the best possible medication history (BPMH) to ensure we have the most up to date list of your home medications which will reduce the risk of medication errors. We also verify allergies upon admission. It is important to bring all your medications from home so that they can be reviewed upon admission.
Pharmacists review, assess and make recommendations on drug therapy. In collaboration with interprofessional teams across NYGH, pharmacists are actively involved with inpatient care areas to:
Assess all new medication orders to ensure appropriateness and completeness.
Monitor a patient’s response to therapy, and potential medication related problems or side effects of treatment to provide a resolution plan.
Pharmacists provide:
Medication counseling and education while a patient is in the hospital, upon discharge or during their clinic visit.
Drug information and medication education for health care providers.
Training for pharmacy students.
The Pharmacy team continuously reviews and improves processes to ensure best medication practices.
