At North York General Hospital, we partner with our patients and families; working WITH them instead of doing TO or FOR them. We are learning to see through the eyes of our patients and families so we can make their experience the best it can be.
The Patient and Family Advisors' Year in Review 2015
provides some highlights of our activities and accomplishments.
November 2014 marked the two-year anniversary of North York General Hospital's (NYGH) patient- and family-centred care journey. It is incredible to see how much the advisory group has grown and become integrated into more hospital developments and initiatives.
This year, our patient and family advisors collaborative efforts expanded beyond the walls of NYGH. Our advisors worked with leaders across the Greater Toronto Area and NYGH to improve the care experience at the local health care system level.
Read about some of the key achievements that impacted the local health system, hospital and direct patient care in the Patient and Family Advisors' Year in Review 2014.
During the first year of our Patient- and Family-Centred Care journey, North York General had great success in working with our Patient and Family Advisors. The Patient and Family Advisors' Year in Review 2012/13
provides highlights of activities and accomplishments.