North York General Hospital was featured on CTV News and Karyn Popovich, Vice President, Clinical Programs, Quality & Risk, CNE was interviewed. Karyn doesn't anticipate the need for additional staffing, just appropriate policies. “When the care teams come to do their rounds, it's helpful to help them understand some of the instructions or medical care and decisions that they need to make,” says Karyn. The Canadian Foundation for Healthcare Improvement says that 24/7 visiting hours make the transition from hospital to home easier which reduces readmission back into the hospital, they believe it is good for the patient, families and the healthcare system. Watch the video.