Performance Indicators

At North York General Hospital, our top priority is providing patients with safe, high quality care.

Our hospital has become a leader in infectious disease control. We consistently assess our performance and look for ways to achieve best practices in every area of the hospital. We regularly monitor and review infection rates and use this information to execute best practice protective measures and continually improve patient care and safety.

On September 26, 2008, North York General, along with other hospitals in the province, began reporting its C. difficile rates. Currently, we are reporting on a total of nine safety and performance indicators.

See our performance indicators:

Surgical Safety Checklist

C. difficile rates

Hospital Standardized Mortality Rates (HSMR)

MRSA rates

Vancomycin-resistant Enterococcus (VRE)

Ventilator-associated Pneumonia (VAP)

Central Line-associated Primary Bloodstream Infection (CLI)

Surgical Site Infection Prevention (SSI)

Hand Hygiene Compliance

What we are doing to improve patient safety

Our hospital has undertaken many initiatives to provide patients with safer care. One of these, North York General's Infection Prevention and Control (IPAC) initiative, is improving patient safety in a number of ways, including:
  • Developing a comprehensive system for screening and surveillance of high-risk patients for infectious syndromes (e.g. diarrhea, meningitis, etc.) and antibiotic-resistant organisms (Methicillin-resistant Staphylococcus aureus or MRSA, Vancomycin-resistant Enterococci or VRE, C. difficile, etc.)

  • Enhancing our Infection Prevention and Control Program

  • Actively implementing an aggressive hand washing campaign across the entire hospital to dramatically increase hand washing compliance rates

  • Engaging North York General staff in developing plans to respond to pandemic influenzaActively participating in community education by hosting our region's Infection Prevention and Control Network.
North York General is also adopting and executing the six interventions set out by the Safer Health Care Now campaign aimed at reducing the number of injuries and deaths related to adverse events, such as infections and medication incidents. For more information on the initiative visit  the Safer HealthCare Now! website.
Learn more about public reporting and patient safety on the Health Quality Ontario website.