When to Come to Emergency

If you are seriously ill or injured, or have a life-threatening condition, go to our Charlotte & Lewis Steinberg Emergency.

Note:  People with worrisome chest pains, signs of stroke or severe breathing difficulties should call 911 for immediate care.

For adults

While not a complete list, the following can best be handled in the Emergency Department (ED):
  • chest pain
  • difficulty breathing, unexpected heavy breathing or shortness of breath
  • severe bleeding or head trauma/injury
  • sudden onset of weakness, dizziness
  • mental health crisis or emergency
  • Car accident
  • loss of consciousness
  • sudden change in speech or vision
  • any type of severe pain
For children

While not a complete list, in addition to the above, you should bring a child to the Emergency Department if the child experiences:
  • high fever
  • persistent vomiting/diarrhea
  • will not eat or drink - particularly young children
  • inactivity, compared to usual activity levels
If you are coming to the ED, please bring your Ontario health insurance card.


Charlotte & Lewis Steinberg Emergency
     Get Directions
North York General Hospital, General site, 1st floor 
4001 Leslie Street
Toronto ON  M2K 1E1
Leslie Street south of Sheppard Avenue East
Open 24 hours a day, 7 days a week

Parking:If you are driving to the ED, there is a small short-term Emergency Parking Lot. The Emergency Lot has a pay and display machine that takes coins and credit cards. There is a change machine inside the Emergency Department entrance. You can also use our Visitors' Parking.

Most seriously ill patients seen first

North York General's Emergency Department also handles non-life threatening injuries and illnesses. However, our ED does not work on a first come, first served basis. The most seriously ill or injured patients are seen first in ourCharlotte & Lewis Steinberg Emergency. Learn more about Registration and Triage.
Our Urgent Care Centre is designed specifically to manage less serious illnesses or injuries quickly and efficiently. Persons with less serious illnesses are more likely to be treated faster in our Urgent Care Centre.