Child and Teen Diabetes Education Program

Who we are

The outpatient Child and Teen Diabetes Education Program at North York General Hospital is a multidisciplinary team consisting of a paediatrician, paediatric endocrinologists, certified diabetes educators including registered nurses, registered dietitians and a registered social worker. Our team provides care with respect, integrity, excellence and compassion and our patients come first in everything we do.

The program has been at the Branson Ambulatory Care Centre of North York General since 2000. Clinic days run on Wednesdays and Thursdays from 7:30 a.m. to 12 noon. We recommend patients attend clinics at least once every three months. It is important for children and families to attend these follow-up visits regularly so the team can help identify and deal with changes as they occur. When you arrive to the clinic please check in with the clerk at the reception desk. The clerk will let the team know that you have arrived.

What we do

The team has over 20 years of experience working with young patients who have diabetes, and specializes in children and adolescents with type 1 diabetes (formerly referred to as juvenile or insulin dependent diabetes), type 2 diabetes, as well as those who are at risk of developing diabetes.

In Canada, about one in every 300 children and adolescents lives with either type 1 or type 2 diabetes. The program offers individualized teaching, counselling and support to children and their families. At each visit, we address topics like managing physical activity, how to prevent and treat hypoglycemia, and how to manage insulin doses and blood sugars. Group classes are also offered on carbohydrate counting and sick day management. It is mandatory for each family to attend the sick day sessions once per year.

Insulin Pump Program

The Child and Teen program is an Assistive Devices Program (ADP) certified centre, so patients with type 1 diabetes are eligible to receive funding through ADP for insulin pump therapy. The team members are certified pump trainers and highly skilled with the various pumps available in Ontario. We are also trained in continuous glucose monitoring (CGM) systems.
If you are a patient in the Child and Teen Program:

What you can expect:

  • To receive valuable, credible, up-to-date information on the management of diabetes in children.
  • Access to nurse/dietitian educators Monday to Friday (excluding holidays) from 7:30 a.m. to 3:30 p.m. via appointment, telephone, email or fax. Access to social worker on Mondays and Wednesdays from  8 a.m. to 2 p.m.
  • To be seen as promptly as possible during appointments at the Diabetes Education Centre.
  • Access to paediatric diabetes physician on call for urgent medical situations only.

Our clinic's expectations

  • At diagnosis, a minimum of eight hours of education in the first three weeks is required for families to learn about managing diabetes. These initial appointments are usually a minimum of two hours in length and are scheduled in the times our team members and your family are available.
  • After initial education, your clinic visits will be a minimum of once every three months with the diabetes team (nurse, dietitian, social worker and physician). You can expect each clinic visit to be approximately an hour to an hour and a half in length from your scheduled time. Family members or close friends are welcome to join you at any class or appointment.
  • Please be on time for appointments. If you are unable to attend, please call to cancel with as much notice as possible.
  • Always bring your blood sugar records, blood glucose meter and food records with you to appointments so that your team is able to provide the most relevant and appropriate education and advice.
  • Parents/guardians will attend annual Sick Day Review sessions (offered once per month).
Your family is starting a journey that will include many changes both now and as your child grows to be a healthy, responsible young adult. Our team is here to assist you and your family through the many ages and stages of diabetes management. Our goal is to guide you in achieving everything that a full life without limits includes for you and your family.

Sick day review sessions

The sick day review group sessions are held monthly at the clinic. We expect each family to attend a review group once per year. Teens above the age of 15 are encouraged to attend the sessions with their parent(s) or guardians. The following are resources provided in the sick day sessions.

Transition to adult diabetes care

The NYGH Child and Teen program has opened a transition clinic run by Endocrinologist Dr. Vikram Chandurkar, who is with our Adult Diabetes Program. The clinic will be held on Friday mornings, at the Branson Diabetes Education Centre, and Dr. Chandurkar will be working alongside the nurses and dietitians from the Child and Teen program.

The goal of the program is to provide uninterrupted health care as the adolescent with diabetes transitions to adult diabetes care, and for the adolescent to be able to continue to work with familiar health care professionals to ease the transition.

The program is designed for patients aged 17–23, and clinic dates will run four to five times per year. The transition program will cover topics such as: expected changes and coping, school, insurance, personal matters and driving. Staff will be able to assist in the decision making when choosing an adult program. Please call reception at 416-635-2575 for booking or more information.

Contact us

Child and Teen Diabetes Education Program
North York General Hospital
Branson Ambulatory Care Centre
555 Finch Avenue West, 3 west
Toronto ON  M2R 1N5
Tel: 416-635-2575

Nearest major intersection: Bathurst St. and Finch Avenue  Get directions
Links and useful videos

The following three videos were created with the help of the Canadian Diabetes Association, St. Michael’s Hospital, health care providers from across Canada, and people living with diabetes who currently use insulin.
Articles and documents